Help / Support

Have suggestions?

If you have suggestions on our products or services, you can send an e-mail to at any time. We appreciate your opinion!

Report complaint

Of course we do our very best to be of service quickly and well. If you do have a complaint, we ask you to contact our customer service. You will receive a response to your complaint within 14 days.

You can send a letter of complaint to:

Archimedesweg 8
6662 PS Elst (gld)


Disputes between the consumer and the entrepreneur about the conclusion or performance of agreements regarding products or services to be delivered or delivered by this entrepreneur, subject to the provisions below, can be submitted by both the consumer and the entrepreneur to the Geschillencommissie Thuiswinkel. , PO Box 90600, 2509 LP in The Hague ( You can also submit your complaint to the Disputes Committee via the European ODR Platform (

Contact Car Fantasy

If you have any questions about these complaints or suggestions, please contact us:

Visiting address:
Archimedesweg 8
6662 PS Elst (gld)
Tel. +31 (0) 481 353 980
Chamber of Commerce number 09147592